Benefits • Gain competitive advantage in your local market • Utilise proven technology, design, and five-year application experience • Provide 24/7 access to collections and deliveries • Maintain total control through 'real time' track and trace • B2B / B2C / C2C / Mail / Returns / Failed delivery / COD Features • An average drive time of under 15 minutes • Easy to use system with PIN card security. • Business Direct total solution – no outsourcing • Transparent pricing

Challenge
The field service industry is becoming an increasingly competitive environment across all of its varying sectors. Rapid customer response times must be balanced with the requirement to drive out cost. High productivity levels must be achieved alongside ever improving levels of customer service. These are amongst a few of the challenges facing senior managers in field service organisations.

Solution
ParcelXchange™ is a technically-advanced, outdoor intelligent drop boxes distribution system for companies with a need for secure delivery solutions. The Company, which has its headquarters in Rugby, Warwickshire, has approximately 4,300 ParcelXchange™ intelligent drop boxes across the UK. As the most comprehensive network of its kind anywhere in the world, we will have over 10,000 drop boxes at 500 locations providing an average travel distance of under 15 minutes by 2010.