Registrar

1. Who do I contact if I have lost my share certificate or have a query about dividends?
   
   
2. Who do I notify if I have changed my address?
   
   
3. Is it possible to have a lost or invalid dividend cheque replaced?
   
   
4. Can I have my dividends paid directly into my bank or building society account?
   
   
5. Can I transfer all or some of my shares to other members of my family?
   
   
6. I receive multiple copies of shareholder circulars. What should I do?
   
   
7. How do I get an annual report?
   
   
8. I have a question which is not covered in the above. Who do I contact?

1. Who do I contact if I have lost my share certificate or have a query about dividends?

For Business Direct plc Ordinary Shares, please contact the address above

2. Who do I notify if I have changed my address?

Please download the Change of Address form and send it to Capita Registrars. Alternatively, if you are unable to download the form, please contact our Shareholder Helpline (number above) and we will send you a form.

3. Is it possible to have a lost or invalid dividend cheque replaced?

Yes. Please contact Capita Registrars. See address above

4. Can I have my dividends paid directly into my bank or building society account?

Yes, if you hold ordinary shares and live in the UK or certain other countries covered by the transcontinental automated payment service. Please contact Capita Registrars for further information. See address above

5. Can I transfer all or some of my shares to other members of my family?

Yes. Please contact Capita Registrars. See address above or to download a form, please click here (please click here for guidance on completing the form).

6. I receive multiple copies of shareholder circulars. What should I do?

Your name probably appears on the share register more than once. Please contact Capita Registrars for advice on how to amalgamate your shareholdings. See address above

7. How do I get an annual report?

Please see Annual Report for details of annual and interim reports available. If you wish to obtain a paper version, please click here to contact the company.

8. I have a question which is not covered in the above. Who do I contact?

Further information can be found at the Capita Registrars website. Alternatively, please see Contact Us for details of who to contact with your question.